Last Revised May 23rd, 2018
OUR COMMITMENT TO YOUR PRIVACY
THE INFORMATION WE COLLECT
Information You Provide To Us
In addition, there are a few places where we give you an opportunity to provide us your personal information. For instance, we collection information when you create an account on www.thecadenceco.com, participate in any interactive features on www.thecadenceco.com, subscribe to a newsletter or email list on www.thecadencco.com, participate in an event, survey, contest, sweepstakes or promotion, make a purchase, send us feedback, register a product, communicate with us via third-party social media sites, request customer support or otherwise communicate with us.
If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our website. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), email address, telephone and facsimile numbers, gender, date of birth, occupation, employer information, photo and other personal identifying information. When ordering products on our website, you may be asked to provide a debit/credit card number and billing address. We may also request preference or interest data and any other information you choose to provide. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Please note that if you provide an email address to invite a friend to participate in thee Services, we will collect that email address and use it to send your friend such an invitation.
Information We Collect Automatically
Log Information: In general, you can browse our website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our website, to measure the use of our website and to improve the content of our website. In short we use your IP to gather aggregate demographic information.
Mobile Device Information: We collect information about the mobile device you use to access www.thecadenceco.com including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our services to you and your experience, see which areas and features of our website and services are popular, and count visits. Web beacons are electronic images that may be used in our services or emails to and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see "Your Choices" below.
Information We Collect From Other Sources
We may also obtain information from other sources and combine that with information we collect through www.thecadenceco.com and our other services. For example, if you create or log into your account through a third-party social media site, we will have access to certain information from that site, such as your name, account information and friends lists, in accordance with the authorization procedures determined by such social media site; we may also collect information about you when you post content to our pages/feeds on third-party social media sites.
THE WAY WE USE INFORMATION
We may use your personal information for particular purposes, such as:
- marketing research and other marketing purposes;
- providing, maintaining, improving and promoting to you the latest product, promotional information, rewards, events, services, other information offered by the The Cadence Company and others, and provide news and information we think will be of interest to you;
- providing and delivering information, products and services to you that you request, process transactions and send you related information, including confirmations and receipts;
- contacting you regarding administrative notices such as technical notices, updates, and security alerts;
- responding to your comments, questions and requests, and provide customer service;
- monitoring and analyzing trends, usage and activities in connection with www.thecadenceco.com and our other services;
- personalizing and improving www.thecadenceco.com and services, and provide advertisements, content or features that match user profiles or interests;
- facilitating contests, sweepstakes and promotions, and processing and delivering entries and rewards;
- linking or combining with information we get from others to help understand your needs and providing you with better service; and
- carrying out any other purpose for which the information was collected.
We are based in the United States and the information we collect is governed by United States laws. By accessing or using www.thecadenceco.com and any of our other services, or otherwise providing information to us, you consent to the processing and transfer of information in and to the United States and other countries as required by those laws.
SHARING OF INFORMATION
- with The Cadence Company affiliates, dealers, vendors or other business partners to support your customer relationship with the company or perform services on our behalf;
- when you participate in the interactive areas of www.thecadenceco.com, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
- in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
- if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of The Cadence Company or others;
- in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
- to release your credit card information to the card-issuing bank to confirm payment for products purchased on our website;
- release your address information to the delivery service to deliver products that you ordered; and
- with your consent or at your direction
We will not give or sell this information to any other company for its use in marketing or solicitation.
SOCIAL SHARING FEATURES
Our services, including features on www.thecadenceco.com, may offer social sharing features and other integrated tools (such as the Facebook "Like" button), which allows you to share actions you take our website or services with other media, and vice versa. Your use of such features enables the sharing of information with friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit privacy policies of the entities that provide these features.
ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
Updating And Correcting Your Personal Information
You may access, review and modify your personal information maintained in your online account at any time by logging into your account and updating your profile information, by emailing us at firstname.lastname@example.org, or by writing us at:
The Cadence Company
1491 Polaris Parkway
Columbus, OH 43240
Please include your name, address, and/or email address when you contact us.
We encourage you to promptly update your personal information if it changes. If you wish to delete or deactivate your account, please email us at email@example.com, however, please note that some information you provide through the www.thecadenceco.com or our services may continue to be accessible (e.g., comments you submit through our website or services) and that we may continue to store information about you as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our website or services.
You may opt out of receiving promotional communications from us by following the instructions in those communications or by sending an email to firstname.lastname@example.org. If you opt out, we may still send you non-promotional communications, such as those about your account, an order, or our ongoing business relations.
With your consent, we may send you push notifications or alerts to your mobile device. For instance, this may be required for two-factor authentication when using certain features of www.thecadenceco.com or our services. You can deactivate these messages at any time by changing the notification settings on your mobile device.
YOUR CHOICE ON COLLECTION AND USE OF YOUR INFORMATION
We may, from time to time, send you mailings regarding our products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from The Cadence Company you can send us an e-mail at email@example.com and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. The Cadence Company website contains links to other websites. We are not responsible for the privacy practices or the content of such websites and you should exercise your best judgment when sharing personal information on these websites.
OUR COMMITMENT TO SECURITY OF YOUR PERSONAL INFORMATION
We want you to have continuing trust in The Cadence Company and in our products and services. We will take reasonable physical, electronic and managerial procedures and measures to help safeguard information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
The Children's Online Privacy Protection Act ("COPPA") requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age, and that we obtain the consent of parents and guardians in order for children under 13 years of age to use certain features of our websites.
The Cadence Company does not knowingly collect any information from children under the age of 13.